Functions for Insurance Chatbot
Chatbot for Agents
Internal use of giving accurate and instant answer for the agents’ reference
Internal use of giving accurate and instant answer for the agents’ reference
Policy change
Claim Process and application queries
Network Doctor and clinic location
Customer Service
24/7 Instant response on emergency to reduce agents’ workload on customer service
24/7 Instant response on emergency to reduce agents’ workload on customer service
Accident handling approach guidence
Pre-claim preparation assistant
Accurate knowledge
Policy coverage FAQ
Quick quote on simple product
As if talking to a real agent
As if talking to a real agent
Guide to get an instant quote easily
Drive low-cost direct-to-consumer sales
New Selling Channel
Virtual agent thats fits all customers
Virtual agent thats fits all customers
Analyse risk profile and coverage needs, and recommend the most appropriate product
Precise and reliable responses
Forward the requests to the suitable people when appropriate
Customer Analysis
Gain insight from conversation
Gain insight from conversation
Product preferences and consumer demographics are analysed
Know what your customers want
Omni-Channels
Chatbot is available across the communication apps, following the trend of your clients.
